1. How can you guarantee your quality after one year warranty?
We have exact quality control in our factory.Every process is audited by our technicians.Customers can dial our 24 free service line or enter the official account by scanning the QR code on the equipment.We will reply to your questions soon.
2. Is your product applied to Environmental Policy?
Yes,our product is designed and made strictly as per environmental policy.Not only the material used but also the spraying mist is absolutely safe and healthy for human body.
3. Where is your factory located?
Our factory is located in the beautiful seaside city- Xiamen.Xiamen port is one of the main and important ports in China.
4. Can your equipment work in cold weather?
Our equipment can work in cold weather.The thermostat is required for low temperature areas.
5. Are your products suitable for international markets
Our equipment is manufactured strictly in accordance with the international standards and multi-language system is provided.
6. Do you have installation manuals for your disinfection channel?
Yes,besides,these equipments are pre-installed and tested well before shipment.
7. What is your lead time?
Normally,30 days lead time can be supplied.Yet this will depend on detail order quantity.Our weekly supply capacity is 80-100 Units.
8. Can you provide OEM orders?
We would be willing to provide any OEM orders according to your detail requirements.
9. How do you pack the equipment?
In order to ensure of safety of our equipments during the transportation,in each standard export wooden case,we pack the equipment protected with film wrapped .
10. Does your company provide overseas installation service?
We have professional videos to show customers how each function works.Besides,24 hours free customer line is available to response your installation service.
11. How long is your warranty?
We promise 1 year warranty.
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